Returns & Exchanges
At Run and Fly, we want you to love your quirky retro finds, but if your items aren't quite right, you can return them within 30 days of receipt for a full refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all Run and Fly tags are intact and the return form is included inside.
Ship It Back
Affix your generated shipping label to the parcel and drop it off at your nearest authorized carrier location or post office.
Quality Check & Refund
Once our team receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing